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LAST UPDATED: AUGUST 2026 • VERSION 3.2

Terms & Conditions of Service

Welcome to Shiv Fashion. Please review the terms, conditions, and notices under which our handcrafted ethnic wear, custom stitching services, and digital website are made available to you.

Important Notice to Customers

By accessing or purchasing from Shiv Fashion via our website, mobile browsers, or customer care channels, you agree to be bound by the terms outlined below. If you do not agree with any part of these terms, please refrain from using our services.

01 Acceptance of Terms

These Terms and Conditions constitute a legally binding agreement between you (the "Customer" or "User") and Shiv Fashion ("we", "us", or "our"), governing your access to and use of our online ethnic wear storefront, mobile web interfaces, and bespoke tailoring services.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website following any changes signifies your unconditional acceptance of the updated terms.

02 Product Descriptions & Handcraft Nuances

Shiv Fashion celebrates authentic Indian textile artistry, including pure Banarasi silks, Kanjivaram zari drapes, zardozi hand embroidery, bandhani, and gota patti work.

Handloom Nuances: Slight irregularities in weaves, zari borders, or slub textures are characteristic of authentic hand-woven textiles and are not considered manufacturing defects.
Color Accuracy: We strive to display fabric colors as accurately as possible. However, slight variations in color tone may occur due to device screen settings, photographic studio lighting, and dye lots.

03 Pricing, Taxes & Currency

All prices listed on Shiv Fashion are in Indian Rupees (INR ₹) inclusive of applicable GST (Goods and Services Tax) for orders delivered within India.

For international deliveries (USA, UK, Canada, Australia, UAE, Europe), prices can be viewed in local currencies. International orders may be subject to local import duties and customs tariffs levied by the destination country, which are the responsibility of the recipient.

04 Custom Blouse Stitching & Sizing

We offer bespoke made-to-measure tailoring and blouse customization for bridal lehengas and sarees.

Custom Tailoring Policy: Outfits stitched to custom measurements provided by the customer are personalized items. While we provide free alteration support for minor fit adjustments, customized products are not eligible for standard cash refunds.

05 Orders, Payments & Cancellations

We accept major credit cards, debit cards, Net Banking, UPI (Google Pay, PhonePe, Paytm), and Cash on Delivery (COD) for eligible domestic pincodes.

Order Cancellation: You may cancel an unstitched standard order within 24 hours of placement by contacting customer care or via your My Orders dashboard before the order is dispatched.

06 Intellectual Property Rights

All content published on this website, including photographs, logo graphics, design patterns, videos, product copywriting, and software code, is the exclusive intellectual property of Shiv Fashion and is protected by Indian and international copyright laws. Any unauthorized reproduction or commercial re-use is strictly prohibited.

07 Limitation of Liability & Governing Law

Shiv Fashion shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website. Any legal disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat, India.

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