• Free Shipping on Prepaid Orders
  • COD Available
  • Easy 7 Days Returns
  • New Arrivals - Summer Collection
  • Bulk Order / Dealer Enquiry
256-BIT ENCRYPTED • GDPR & DPDP ACT COMPLIANT

Privacy & Data Protection Policy

At Shiv Fashion, we respect your privacy and are committed to safeguarding your personal data with military-grade encryption and strict confidentiality standards.

Our Zero Spam & Zero Resale Guarantee

Shiv Fashion will never sell, rent, or lease your personal information or mobile number to any third-party marketing brokers. Your data is used exclusively to fulfill your ethnic wear orders and provide bespoke styling support.

01 Information We Collect

When you create an account, purchase products, or request bespoke custom stitching, we collect:

Personal Identifiers: Name, delivery address, billing address, email address, and phone number.
Sizing & Measurements: Custom blouse, choli, or lehenga measurements provided for made-to-measure orders.
Device & Browsing Info: IP address, browser type, device identifiers, and pages visited via cookies.

02 How We Use Your Data

Your data enables us to provide a seamless, personalized shopping experience:

  • Processing and delivering your ethnic wear orders via BlueDart, Delhivery, or DHL Express.
  • Sending transactional WhatsApp and SMS updates regarding live parcel dispatch and delivery.
  • Tailoring custom garments according to your exact measurements.
  • Providing customer support and processing returns, exchanges, or refunds.
  • Sending VIP festive discount codes and sale notifications (only with your explicit opt-in consent).

03 Payment & Financial Security

All digital transactions on Shiv Fashion are processed through RBI-approved, PCI-DSS Level 1 certified payment gateways (Razorpay, Cashfree, PayU, and Stripe).

No Card Details Stored: Shiv Fashion does not store your complete debit/credit card numbers, CVV, or Net Banking passwords on our servers. All transactions are protected by 256-bit SSL encryption.

04 Cookies & Tracking Technologies

We use cookies to maintain your shopping bag items across sessions, remember your login preferences, and analyze site performance. You may disable cookies in your browser settings, though certain checkout features may be affected.

05 Third-Party Data Sharing

We share only necessary details with trusted logistics and operational partners strictly to fulfill your orders:

Courier Partners: Name, delivery address, and phone number shared with BlueDart, Delhivery, or DHL for delivery.
Communication Gateways: WhatsApp and SMS providers for automated order status notifications.

06 Your Data Rights & Choices

You have the right to access, update, download, or delete your personal information at any time directly from your Account Information page or by emailing our privacy desk.

07 Grievance Officer Contact

In accordance with the Information Technology Act 2000 and DPDP Act, the contact details of our Data Grievance Officer are:

Grievance Officer: Legal & Privacy Compliance Officer
Mailing Address: Shiv Fashion Atelier, Ring Road, Surat, Gujarat - 395002, India
Email: grievance@fabfunda.comHelpline: +91 98765 43210
WhatsApp
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