We want you to fall in love with every drape you purchase. If for any reason you aren't completely delighted with your order, we offer a seamless 7-day return and exchange window.
Our courier executive will collect the return package directly from your home address at zero additional pickup charges across India.
You may initiate a return or exchange request within 7 days of delivery. To qualify for a full refund or exchange:
Our courier partner collects the sealed package within 24-48 hours.
Refund is issued within 24 hours of quality inspection at our atelier.
| Product Category | Eligibility | Policy Details |
|---|---|---|
| Unstitched Sarees & Dress Materials | Eligible | Full refund or exchange within 7 days. |
| Standard Sized Lehengas & Gowns (XS-XXL) | Eligible | Exchange for another size or full refund. |
| Custom Tailored / Made-to-Measure Outfits | Free Alterations | Free alteration support; non-refundable. |
| Clearance / Final Flash Sale Items | Exchange Only | Eligible for store credit or size exchange. |
Need a different size in your lehenga or anarkali? Size exchanges are 100% free of courier charges. Once we receive your request, the replacement size is dispatched with priority shipping.
Refunds are credited through your original payment method:
In the rare event that you receive a damaged garment or incorrect item, please notify us within 48 hours of delivery via WhatsApp or email with a photo of the parcel. We will arrange an immediate priority replacement or instant full refund.
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